Resolved -
This incident has been resolved
Dec 10, 13:26 AEDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Dec 10, 12:20 AEDT
Identified -
The issue has been identified and a fix is being implemented.
Dec 10, 12:19 AEDT
Investigating -
We have identified an issue where there are intermittent delays in processing donation events after payments are completed, affecting some downstream webhooks. Donations are processing successfully and payments are being recorded. The engineering team are actively investigating the issue.
Dec 10, 09:47 AEDT
Resolved -
This incident has been resolved.
Dec 10, 11:30 AEDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Dec 10, 11:16 AEDT
Identified -
The issue has been identified and a fix is being implemented.
Dec 10, 11:11 AEDT
Investigating -
We have identified an issue where donation pages are loading slowly. Users may experience delays of up to 2 minutes for the donation form to load. We are actively investigating the issue.
Dec 10, 10:20 AEDT