This incident has been resolved.
May 17, 16:37 AEST
A fix has been implemented.
All new messages should send shortly and we'd expect backlogged messages to clear over the next hour.
We are continuing to monitor.
May 17, 16:29 AEST
A fix has been implemented, we will continue to monitor until the backlog has cleared.
May 17, 16:28 AEST
The issue has been identified and a fix is being implemented.
May 17, 16:22 AEST
We have identified an issue that is causing an elevated number of messages to take an extended period of time to send.
We are looking into the issue.
The majority of messages are continuing to send promptly
May 17, 15:33 AEST