API Errors

Incident Report for Raisely

Resolved

A notice for customers affected by API errors starting at approximately 11:47am PT on July 15th. The engineering team was working on an important security enhancement to improve the service quality and prevent fraudulent and malicious activity. While working on these enhancements the firewall blocked legitimate endpoints resulting in some errors with our APIs.
We have now resolved these issues and working on preventing them going forward with the reinforced security measures.
Posted Jul 16, 2025 - 05:00 AEST