Strava integration incident

Incident Report for Raisely

Resolved

When: July 2 – July 6, 2026 (~11:50 AM Pacific)

What happened: Strava changed their developer requirements and our app was temporarily inactive, so athletes could not connect or reconnect Strava.

Impact: New links and reconnects failed. Athletes already connected before July 2 kept syncing.

Status: Fixed July 6 at approx. 11:50AM PST.

Posted Jul 07, 2026 - 05:00 AEST