A fix has been implemented. All new messages should send shortly and we'd expect backlogged messages to clear over the next hour. We are continuing to monitor.
Posted May 17, 2023 - 16:29 AEST
Monitoring
A fix has been implemented, we will continue to monitor until the backlog has cleared.
Posted May 17, 2023 - 16:28 AEST
Identified
The issue has been identified and a fix is being implemented.
Posted May 17, 2023 - 16:22 AEST
Investigating
We have identified an issue that is causing an elevated number of messages to take an extended period of time to send. We are looking into the issue. The majority of messages are continuing to send promptly