Messages not sending

Incident Report for Raisely

Resolved

This incident has been resolved. All failed emails have now been sent.
Posted Sep 26, 2024 - 14:34 AEST

Update

We are continuing to monitor for any further issues.
Posted Sep 26, 2024 - 13:28 AEST

Monitoring

A fix has been implemented. We're monitoring the results and checking that failed messages are now sent.
Posted Sep 26, 2024 - 13:28 AEST

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 26, 2024 - 13:17 AEST

Investigating

We have noticed that messages aren't currently sending and are investigating.
Posted Sep 26, 2024 - 13:10 AEST
This incident affected: Marketing Automation.